Email Account under attack (really) - anything I can do?





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14















Over the last week, there is a constant barrage of authentication failures to my email account from a variety of ip addresses - usually in blocks of exactly 575 attempts.



My password is as strong as a password can be so the chance of brute force winning is infinitesimal. However as a result of the authentication failures, my hosting provider keeps locking the email account.



Is there anything I can do (or that I can ask my hosting provider to do), or am I just screwed until the botnet moves on? Anyone with similar experience who can comment on whether I can expect this to ever end?










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  • 10





    Ask your email provider to make a change, that's the only options. In the meantime, open a new account and forward all emails to your new account so that you are still functional?

    – schroeder
    12 hours ago






  • 1





    Are you using one of the big email providers (Gmail, etc) or something smaller?

    – Anders
    10 hours ago











  • If you're using Gmail, you might try setting up a second account and granting it delegate access. That might at least allow you to check your e-mail when the account gets locked, if Gmail doesn't also block delegates when locking.

    – jpmc26
    7 hours ago











  • Get a better provider that isn't so vulnerable to this kind of trivial DoS?

    – Nate Eldredge
    5 hours ago











  • Maybe another account is under attack (Bank? Facebook? Income tax refund? Domain in your possession?), and they are taking out your email so you don't get notified.

    – jww
    3 hours ago




















14















Over the last week, there is a constant barrage of authentication failures to my email account from a variety of ip addresses - usually in blocks of exactly 575 attempts.



My password is as strong as a password can be so the chance of brute force winning is infinitesimal. However as a result of the authentication failures, my hosting provider keeps locking the email account.



Is there anything I can do (or that I can ask my hosting provider to do), or am I just screwed until the botnet moves on? Anyone with similar experience who can comment on whether I can expect this to ever end?










share|improve this question







New contributor




clemdia is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 10





    Ask your email provider to make a change, that's the only options. In the meantime, open a new account and forward all emails to your new account so that you are still functional?

    – schroeder
    12 hours ago






  • 1





    Are you using one of the big email providers (Gmail, etc) or something smaller?

    – Anders
    10 hours ago











  • If you're using Gmail, you might try setting up a second account and granting it delegate access. That might at least allow you to check your e-mail when the account gets locked, if Gmail doesn't also block delegates when locking.

    – jpmc26
    7 hours ago











  • Get a better provider that isn't so vulnerable to this kind of trivial DoS?

    – Nate Eldredge
    5 hours ago











  • Maybe another account is under attack (Bank? Facebook? Income tax refund? Domain in your possession?), and they are taking out your email so you don't get notified.

    – jww
    3 hours ago
















14












14








14








Over the last week, there is a constant barrage of authentication failures to my email account from a variety of ip addresses - usually in blocks of exactly 575 attempts.



My password is as strong as a password can be so the chance of brute force winning is infinitesimal. However as a result of the authentication failures, my hosting provider keeps locking the email account.



Is there anything I can do (or that I can ask my hosting provider to do), or am I just screwed until the botnet moves on? Anyone with similar experience who can comment on whether I can expect this to ever end?










share|improve this question







New contributor




clemdia is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












Over the last week, there is a constant barrage of authentication failures to my email account from a variety of ip addresses - usually in blocks of exactly 575 attempts.



My password is as strong as a password can be so the chance of brute force winning is infinitesimal. However as a result of the authentication failures, my hosting provider keeps locking the email account.



Is there anything I can do (or that I can ask my hosting provider to do), or am I just screwed until the botnet moves on? Anyone with similar experience who can comment on whether I can expect this to ever end?







email botnet






share|improve this question







New contributor




clemdia is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question







New contributor




clemdia is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question






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clemdia is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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asked 12 hours ago









clemdiaclemdia

714




714




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New contributor





clemdia is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






clemdia is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 10





    Ask your email provider to make a change, that's the only options. In the meantime, open a new account and forward all emails to your new account so that you are still functional?

    – schroeder
    12 hours ago






  • 1





    Are you using one of the big email providers (Gmail, etc) or something smaller?

    – Anders
    10 hours ago











  • If you're using Gmail, you might try setting up a second account and granting it delegate access. That might at least allow you to check your e-mail when the account gets locked, if Gmail doesn't also block delegates when locking.

    – jpmc26
    7 hours ago











  • Get a better provider that isn't so vulnerable to this kind of trivial DoS?

    – Nate Eldredge
    5 hours ago











  • Maybe another account is under attack (Bank? Facebook? Income tax refund? Domain in your possession?), and they are taking out your email so you don't get notified.

    – jww
    3 hours ago
















  • 10





    Ask your email provider to make a change, that's the only options. In the meantime, open a new account and forward all emails to your new account so that you are still functional?

    – schroeder
    12 hours ago






  • 1





    Are you using one of the big email providers (Gmail, etc) or something smaller?

    – Anders
    10 hours ago











  • If you're using Gmail, you might try setting up a second account and granting it delegate access. That might at least allow you to check your e-mail when the account gets locked, if Gmail doesn't also block delegates when locking.

    – jpmc26
    7 hours ago











  • Get a better provider that isn't so vulnerable to this kind of trivial DoS?

    – Nate Eldredge
    5 hours ago











  • Maybe another account is under attack (Bank? Facebook? Income tax refund? Domain in your possession?), and they are taking out your email so you don't get notified.

    – jww
    3 hours ago










10




10





Ask your email provider to make a change, that's the only options. In the meantime, open a new account and forward all emails to your new account so that you are still functional?

– schroeder
12 hours ago





Ask your email provider to make a change, that's the only options. In the meantime, open a new account and forward all emails to your new account so that you are still functional?

– schroeder
12 hours ago




1




1





Are you using one of the big email providers (Gmail, etc) or something smaller?

– Anders
10 hours ago





Are you using one of the big email providers (Gmail, etc) or something smaller?

– Anders
10 hours ago













If you're using Gmail, you might try setting up a second account and granting it delegate access. That might at least allow you to check your e-mail when the account gets locked, if Gmail doesn't also block delegates when locking.

– jpmc26
7 hours ago





If you're using Gmail, you might try setting up a second account and granting it delegate access. That might at least allow you to check your e-mail when the account gets locked, if Gmail doesn't also block delegates when locking.

– jpmc26
7 hours ago













Get a better provider that isn't so vulnerable to this kind of trivial DoS?

– Nate Eldredge
5 hours ago





Get a better provider that isn't so vulnerable to this kind of trivial DoS?

– Nate Eldredge
5 hours ago













Maybe another account is under attack (Bank? Facebook? Income tax refund? Domain in your possession?), and they are taking out your email so you don't get notified.

– jww
3 hours ago







Maybe another account is under attack (Bank? Facebook? Income tax refund? Domain in your possession?), and they are taking out your email so you don't get notified.

– jww
3 hours ago












3 Answers
3






active

oldest

votes


















13














A few thoughts:




  • Usually my first recommendation would be to pick an extremely strong password. But you allready got that covered.

  • If there is two factor authentication available, turn it on. If you are lucky, it might make you an unattractive target and cause the attacker to move on.

  • If the account lock out doesn't affect other methods of reading your mail, like via IMAP, you could switch to that to maintain access. (To be honest, I don't know much about the security of IMAP, so you might want to consider that before turning it on.)

  • Forwarding the mail somewhere else will also ensure that you can read it even if your account is locked.

  • Finally, you can try contacting your email provider. I think your best bet here is to just describe the problem to them, and ask what they can do to help you.






share|improve this answer



















  • 3





    Would 2FA really help? The second factor isn't usually attemped until after a correct password is entered, and the attacker will never get that far.

    – Barmar
    9 hours ago











  • What makes you think he's not already using IMAP?

    – Barmar
    9 hours ago











  • @Barmar I say "if you are lucky" for a reason. If the attacker, either a human or a bot, can detect that 2FA is on, it might give up. Or not. At least it don't hurt.

    – Anders
    9 hours ago











  • @Barmar As for IMAP: Sure, OP might be, then I guess you can just reverse it and try the webmail instead. The point is "use another method".

    – Anders
    9 hours ago








  • 2





    @Barmar If the attacker's script isn't written to try to enter anything on the second factor, it might prevent the lock out. Worth a try at least.

    – jpmc26
    7 hours ago





















12














No. That's pretty much the background noise of being on the internet.



From a random server I have with e-mail:



$ sudo grep -c "auth failed" /var/log/mail.log
1109


That's today. It's with fail2ban blocking more than five attempts from the same IP.






share|improve this answer



















  • 2





    This is not the same thing. He is referring to one specific account, not the complete authentication log for a mailserver. This is attempts at one specific user.

    – John Keates
    6 hours ago



















3














Yeah, it's pretty easy to have your official email address forward your emails to a new "burner" email account. Then in the new email account setup, you set your From: field to your official email address. That way mails go out like this.



 From: account-I-always-had@oldserver.com
Subject: Re: so-and-so
In-Reply-To: <4735813474834434634@theirmail.com>
Sender: burneraccount@newserver.com


Or something like that.



Anyway, that lets you keep your identity at the official email address. The attacks on the login server are irrelevant to receiving and forwarding email.



As is evident from the above, your new email address may be obvious from headers so don't set up an autoresponder. Only correspond with people you trust. If this burner email account comes under attack, trash this burner account, setup another one, and tell the official email server to forward to the new burner.



Then, research who you sent mail to in the last 2 days to the last burner account. One of them compromised it. Use one tactic or another to trick them into attacking this or another burner account, that lets you distinguish who exactly did it.






share|improve this answer
























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    3 Answers
    3






    active

    oldest

    votes








    3 Answers
    3






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    13














    A few thoughts:




    • Usually my first recommendation would be to pick an extremely strong password. But you allready got that covered.

    • If there is two factor authentication available, turn it on. If you are lucky, it might make you an unattractive target and cause the attacker to move on.

    • If the account lock out doesn't affect other methods of reading your mail, like via IMAP, you could switch to that to maintain access. (To be honest, I don't know much about the security of IMAP, so you might want to consider that before turning it on.)

    • Forwarding the mail somewhere else will also ensure that you can read it even if your account is locked.

    • Finally, you can try contacting your email provider. I think your best bet here is to just describe the problem to them, and ask what they can do to help you.






    share|improve this answer



















    • 3





      Would 2FA really help? The second factor isn't usually attemped until after a correct password is entered, and the attacker will never get that far.

      – Barmar
      9 hours ago











    • What makes you think he's not already using IMAP?

      – Barmar
      9 hours ago











    • @Barmar I say "if you are lucky" for a reason. If the attacker, either a human or a bot, can detect that 2FA is on, it might give up. Or not. At least it don't hurt.

      – Anders
      9 hours ago











    • @Barmar As for IMAP: Sure, OP might be, then I guess you can just reverse it and try the webmail instead. The point is "use another method".

      – Anders
      9 hours ago








    • 2





      @Barmar If the attacker's script isn't written to try to enter anything on the second factor, it might prevent the lock out. Worth a try at least.

      – jpmc26
      7 hours ago


















    13














    A few thoughts:




    • Usually my first recommendation would be to pick an extremely strong password. But you allready got that covered.

    • If there is two factor authentication available, turn it on. If you are lucky, it might make you an unattractive target and cause the attacker to move on.

    • If the account lock out doesn't affect other methods of reading your mail, like via IMAP, you could switch to that to maintain access. (To be honest, I don't know much about the security of IMAP, so you might want to consider that before turning it on.)

    • Forwarding the mail somewhere else will also ensure that you can read it even if your account is locked.

    • Finally, you can try contacting your email provider. I think your best bet here is to just describe the problem to them, and ask what they can do to help you.






    share|improve this answer



















    • 3





      Would 2FA really help? The second factor isn't usually attemped until after a correct password is entered, and the attacker will never get that far.

      – Barmar
      9 hours ago











    • What makes you think he's not already using IMAP?

      – Barmar
      9 hours ago











    • @Barmar I say "if you are lucky" for a reason. If the attacker, either a human or a bot, can detect that 2FA is on, it might give up. Or not. At least it don't hurt.

      – Anders
      9 hours ago











    • @Barmar As for IMAP: Sure, OP might be, then I guess you can just reverse it and try the webmail instead. The point is "use another method".

      – Anders
      9 hours ago








    • 2





      @Barmar If the attacker's script isn't written to try to enter anything on the second factor, it might prevent the lock out. Worth a try at least.

      – jpmc26
      7 hours ago
















    13












    13








    13







    A few thoughts:




    • Usually my first recommendation would be to pick an extremely strong password. But you allready got that covered.

    • If there is two factor authentication available, turn it on. If you are lucky, it might make you an unattractive target and cause the attacker to move on.

    • If the account lock out doesn't affect other methods of reading your mail, like via IMAP, you could switch to that to maintain access. (To be honest, I don't know much about the security of IMAP, so you might want to consider that before turning it on.)

    • Forwarding the mail somewhere else will also ensure that you can read it even if your account is locked.

    • Finally, you can try contacting your email provider. I think your best bet here is to just describe the problem to them, and ask what they can do to help you.






    share|improve this answer













    A few thoughts:




    • Usually my first recommendation would be to pick an extremely strong password. But you allready got that covered.

    • If there is two factor authentication available, turn it on. If you are lucky, it might make you an unattractive target and cause the attacker to move on.

    • If the account lock out doesn't affect other methods of reading your mail, like via IMAP, you could switch to that to maintain access. (To be honest, I don't know much about the security of IMAP, so you might want to consider that before turning it on.)

    • Forwarding the mail somewhere else will also ensure that you can read it even if your account is locked.

    • Finally, you can try contacting your email provider. I think your best bet here is to just describe the problem to them, and ask what they can do to help you.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered 10 hours ago









    AndersAnders

    50k22143166




    50k22143166








    • 3





      Would 2FA really help? The second factor isn't usually attemped until after a correct password is entered, and the attacker will never get that far.

      – Barmar
      9 hours ago











    • What makes you think he's not already using IMAP?

      – Barmar
      9 hours ago











    • @Barmar I say "if you are lucky" for a reason. If the attacker, either a human or a bot, can detect that 2FA is on, it might give up. Or not. At least it don't hurt.

      – Anders
      9 hours ago











    • @Barmar As for IMAP: Sure, OP might be, then I guess you can just reverse it and try the webmail instead. The point is "use another method".

      – Anders
      9 hours ago








    • 2





      @Barmar If the attacker's script isn't written to try to enter anything on the second factor, it might prevent the lock out. Worth a try at least.

      – jpmc26
      7 hours ago
















    • 3





      Would 2FA really help? The second factor isn't usually attemped until after a correct password is entered, and the attacker will never get that far.

      – Barmar
      9 hours ago











    • What makes you think he's not already using IMAP?

      – Barmar
      9 hours ago











    • @Barmar I say "if you are lucky" for a reason. If the attacker, either a human or a bot, can detect that 2FA is on, it might give up. Or not. At least it don't hurt.

      – Anders
      9 hours ago











    • @Barmar As for IMAP: Sure, OP might be, then I guess you can just reverse it and try the webmail instead. The point is "use another method".

      – Anders
      9 hours ago








    • 2





      @Barmar If the attacker's script isn't written to try to enter anything on the second factor, it might prevent the lock out. Worth a try at least.

      – jpmc26
      7 hours ago










    3




    3





    Would 2FA really help? The second factor isn't usually attemped until after a correct password is entered, and the attacker will never get that far.

    – Barmar
    9 hours ago





    Would 2FA really help? The second factor isn't usually attemped until after a correct password is entered, and the attacker will never get that far.

    – Barmar
    9 hours ago













    What makes you think he's not already using IMAP?

    – Barmar
    9 hours ago





    What makes you think he's not already using IMAP?

    – Barmar
    9 hours ago













    @Barmar I say "if you are lucky" for a reason. If the attacker, either a human or a bot, can detect that 2FA is on, it might give up. Or not. At least it don't hurt.

    – Anders
    9 hours ago





    @Barmar I say "if you are lucky" for a reason. If the attacker, either a human or a bot, can detect that 2FA is on, it might give up. Or not. At least it don't hurt.

    – Anders
    9 hours ago













    @Barmar As for IMAP: Sure, OP might be, then I guess you can just reverse it and try the webmail instead. The point is "use another method".

    – Anders
    9 hours ago







    @Barmar As for IMAP: Sure, OP might be, then I guess you can just reverse it and try the webmail instead. The point is "use another method".

    – Anders
    9 hours ago






    2




    2





    @Barmar If the attacker's script isn't written to try to enter anything on the second factor, it might prevent the lock out. Worth a try at least.

    – jpmc26
    7 hours ago







    @Barmar If the attacker's script isn't written to try to enter anything on the second factor, it might prevent the lock out. Worth a try at least.

    – jpmc26
    7 hours ago















    12














    No. That's pretty much the background noise of being on the internet.



    From a random server I have with e-mail:



    $ sudo grep -c "auth failed" /var/log/mail.log
    1109


    That's today. It's with fail2ban blocking more than five attempts from the same IP.






    share|improve this answer



















    • 2





      This is not the same thing. He is referring to one specific account, not the complete authentication log for a mailserver. This is attempts at one specific user.

      – John Keates
      6 hours ago
















    12














    No. That's pretty much the background noise of being on the internet.



    From a random server I have with e-mail:



    $ sudo grep -c "auth failed" /var/log/mail.log
    1109


    That's today. It's with fail2ban blocking more than five attempts from the same IP.






    share|improve this answer



















    • 2





      This is not the same thing. He is referring to one specific account, not the complete authentication log for a mailserver. This is attempts at one specific user.

      – John Keates
      6 hours ago














    12












    12








    12







    No. That's pretty much the background noise of being on the internet.



    From a random server I have with e-mail:



    $ sudo grep -c "auth failed" /var/log/mail.log
    1109


    That's today. It's with fail2ban blocking more than five attempts from the same IP.






    share|improve this answer













    No. That's pretty much the background noise of being on the internet.



    From a random server I have with e-mail:



    $ sudo grep -c "auth failed" /var/log/mail.log
    1109


    That's today. It's with fail2ban blocking more than five attempts from the same IP.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered 11 hours ago









    vidarlovidarlo

    3,604723




    3,604723








    • 2





      This is not the same thing. He is referring to one specific account, not the complete authentication log for a mailserver. This is attempts at one specific user.

      – John Keates
      6 hours ago














    • 2





      This is not the same thing. He is referring to one specific account, not the complete authentication log for a mailserver. This is attempts at one specific user.

      – John Keates
      6 hours ago








    2




    2





    This is not the same thing. He is referring to one specific account, not the complete authentication log for a mailserver. This is attempts at one specific user.

    – John Keates
    6 hours ago





    This is not the same thing. He is referring to one specific account, not the complete authentication log for a mailserver. This is attempts at one specific user.

    – John Keates
    6 hours ago











    3














    Yeah, it's pretty easy to have your official email address forward your emails to a new "burner" email account. Then in the new email account setup, you set your From: field to your official email address. That way mails go out like this.



     From: account-I-always-had@oldserver.com
    Subject: Re: so-and-so
    In-Reply-To: <4735813474834434634@theirmail.com>
    Sender: burneraccount@newserver.com


    Or something like that.



    Anyway, that lets you keep your identity at the official email address. The attacks on the login server are irrelevant to receiving and forwarding email.



    As is evident from the above, your new email address may be obvious from headers so don't set up an autoresponder. Only correspond with people you trust. If this burner email account comes under attack, trash this burner account, setup another one, and tell the official email server to forward to the new burner.



    Then, research who you sent mail to in the last 2 days to the last burner account. One of them compromised it. Use one tactic or another to trick them into attacking this or another burner account, that lets you distinguish who exactly did it.






    share|improve this answer




























      3














      Yeah, it's pretty easy to have your official email address forward your emails to a new "burner" email account. Then in the new email account setup, you set your From: field to your official email address. That way mails go out like this.



       From: account-I-always-had@oldserver.com
      Subject: Re: so-and-so
      In-Reply-To: <4735813474834434634@theirmail.com>
      Sender: burneraccount@newserver.com


      Or something like that.



      Anyway, that lets you keep your identity at the official email address. The attacks on the login server are irrelevant to receiving and forwarding email.



      As is evident from the above, your new email address may be obvious from headers so don't set up an autoresponder. Only correspond with people you trust. If this burner email account comes under attack, trash this burner account, setup another one, and tell the official email server to forward to the new burner.



      Then, research who you sent mail to in the last 2 days to the last burner account. One of them compromised it. Use one tactic or another to trick them into attacking this or another burner account, that lets you distinguish who exactly did it.






      share|improve this answer


























        3












        3








        3







        Yeah, it's pretty easy to have your official email address forward your emails to a new "burner" email account. Then in the new email account setup, you set your From: field to your official email address. That way mails go out like this.



         From: account-I-always-had@oldserver.com
        Subject: Re: so-and-so
        In-Reply-To: <4735813474834434634@theirmail.com>
        Sender: burneraccount@newserver.com


        Or something like that.



        Anyway, that lets you keep your identity at the official email address. The attacks on the login server are irrelevant to receiving and forwarding email.



        As is evident from the above, your new email address may be obvious from headers so don't set up an autoresponder. Only correspond with people you trust. If this burner email account comes under attack, trash this burner account, setup another one, and tell the official email server to forward to the new burner.



        Then, research who you sent mail to in the last 2 days to the last burner account. One of them compromised it. Use one tactic or another to trick them into attacking this or another burner account, that lets you distinguish who exactly did it.






        share|improve this answer













        Yeah, it's pretty easy to have your official email address forward your emails to a new "burner" email account. Then in the new email account setup, you set your From: field to your official email address. That way mails go out like this.



         From: account-I-always-had@oldserver.com
        Subject: Re: so-and-so
        In-Reply-To: <4735813474834434634@theirmail.com>
        Sender: burneraccount@newserver.com


        Or something like that.



        Anyway, that lets you keep your identity at the official email address. The attacks on the login server are irrelevant to receiving and forwarding email.



        As is evident from the above, your new email address may be obvious from headers so don't set up an autoresponder. Only correspond with people you trust. If this burner email account comes under attack, trash this burner account, setup another one, and tell the official email server to forward to the new burner.



        Then, research who you sent mail to in the last 2 days to the last burner account. One of them compromised it. Use one tactic or another to trick them into attacking this or another burner account, that lets you distinguish who exactly did it.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 8 hours ago









        HarperHarper

        2,060413




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